Reputation Management

customerssay

Track Your Online Presence From Customers and Against the Competition

Starting at $25/month

84% of consumers say reviews influence their decision to purchase a product or service.

–Online Reviews pulls in results from all the major review websites so businesses can see their overall average score and find out what keywords customers commonly use to describe

–Mentions Analysis compiles mentions from unstructured sources including news sites, blogs, and social networks, and high- lights the most positive and negative mentions using automated sentiment.
86% of adult Americans who go online use social media.
–Social Media/Facebook Insights Report shows how your customers interact with your social media accounts — Facebook, Twitter, Pinterest — your key to the most time spent on the internet.
–Social Mentions tracks audience growth on social sites like Facebook, Twitter, and Foursquare.

The first search engine result receives 3.5 times the clicks of the second result and 8.5 times the clicks of the fifth result.

–Visibility  Reporting verifies the accuracy of the data in online business listings. Inconsistent listing data can lead to poor placement in search engine results.
–Google Local Plus (formerly Places) Summary Report shows the keywords customers use to find your Google Local Plus listing — your key to 90%+ of local search traffic — and the actions customers take to find you — website, directions to your location or placing a phone call from a mobile device.

–Competitive Analysis reveals how often a business is mentioned online compared to its key competitors
Everything a business needs to keep up with the online chatter!